About Us
Ingrid Cairns & Associates Ltd is an independent whole of market mortgage brokerage offering a full range of mortgage and protection solutions to both personal & corporate clients.
Our Goal is simple, we want to make every client transaction as simple as possible, by offering a professional, communication led, bespoke level of service and advice.
Whether it is your 1st or 21st time purchasing or refinancing a house, it is still stressful, so our team endeavour to make the financial element the smoothest part of the total transaction. We don’t just advise on the mortgage but also all the important ancillary services you will need from our selected partners, meaning you will be in control.
Our service ethos and jargon free event driven communication, means you will always know what is happening, ultimately saving you time but giving you peace of mind which is so important.
We offer a range of services from First time buyers, to new and existing landlords constructing portfolios, duty of care staff consultations for business owners or parents looking to protect against unexpected family circumstance which we will tailor to your budget and needs .
Call us for a confidential, non-obligation chat , it could change your life.
About ME
I am the proud Founder & Managing Director of Ingrid Cairns & Associates Ltd.
After much consideration I started my own Whole of Market Independent Mortgage company as I wanted to create a client journey reflective of my own wants and needs and to fully represent clients in a way that suited both my own values and their needs and so Ingrid Cairns & Associates was born.
The knowledge I have gained in both the lending and insurance sectors in various senior management positions enables me to use my skills and knowledge to tailor client needs to the most suitable advice, not just for today, but as part of a long-term financial strategy.
My passion for customer service is at the forefront of my business & this is reflected by my team and remains at the core of our values, I believe.
‘ the best things in life are free, the rest needs a plan ‘
As a business based on referrals & recommendations, our reputation is key. Client satisfaction coupled with the ‘ Treating Customers Fairly ‘ policy is an integral part of our business.
As a proud parent and mother of triplets, I clearly understand the value of complete understanding and a considered strategy!
Caitlin Lindsay
Mortgage Administrator
I’m Caitlin Lindsay, and I’m passionate about providing exceptional customer service.
My strong active listening skills allow me to fully understand each client’s unique needs and concerns. I take pride in offering unwavering support and guidance throughout every step of the process, making sure all communication is clear, concise, and transparent.
I believe in being proactive when it comes to problem-solving. I tackle challenges head-on to ensure everything goes smoothly and efficiently for my clients. My positive attitude, patience, and encouragement help provide reassurance, making sure my clients feel confident and supported as they move forward with their financial decisions.
Creating a supportive and collaborative environment is important to me, and I work hard to ensure clients always feel well cared for and informed. My goal is for you to feel understood, empowered, and confident in your financial journey, knowing that I’m here to help every step of the way.
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Taking a look at your Credit report will allow the you to see what the lender sees when looking at your credit*
* Ingrid Cairns & Associates Ltd receives a small referral fee from Check My File
WHAT OUR CLIENTS SAY
“From the very outset Ingrid was amazing through every step of our mortgage and insurance requirements.
She communicates with every step and makes which sometimes can be a very stressful time extremely easy to do.
She is so pleasant and easy to talk to which makes you feel at ease
Would highly recommend Ingrid for any financial needs which you would require.”
Wendy